Curious about the journey your holds take to get to you?
Check out the Holds Fulfilment Chart for a behind-the-scenes look at the process!
Holds
Most items owned by libraries in CW MARS can be placed on hold for pickup at Auburn Public Library. The hold limit is 20 items total per library card.
When an item is available for pick up, the patron will be notified via the preferred contact method(s) selected on their account (phone call, text, email). Items will be held on the holds shelf for 7 days before being returned to circulation.
Holds can be placed in person at the Circulation or Reference Desk, by calling the library at (508) 832-7790, or by filling out the Holds Request Form.
Patrons may also place holds by logging into the catalog with their library account. See the Placing Holds Tutorial for detailed instructions.
Commonwealth Catalog
Items not available in CW MARS but owned by another library in Massachusetts may requested through the Commonwealth Catalog.
ComCat requests can be placed in person at the Reference Desk, by calling the library at (508) 832-7790, or by filling out the Holds Request Form.
Patrons may also submit requests by logging in with their library card number at commonwealthcatalog.org
Out of State Interlibrary Loan
Items not available from any public libraries in Massachusetts may be requested from out of state via the Massachusetts Library System’s Mediated Interlibrary Loan system.
Requests can be placed in person at the Reference Desk, by calling the library at (508) 832-7790, or by filling out the Holds Request Form.
Items received via Interlibrary Loan may incur a $3 return shipping fee, which can be paid when the item is picked up or returned.
Document Delivery
Boston Public Library can provide access to articles, theses, pages or chapters of books, music scores, and other materials that we aren’t able to get through traditional sources.
Requests can be made in person at the Reference Desk, by calling the library at (508) 832-7790, or by filling out the Holds Request Form.
Patrons may also submit their own requests by logging in with a Boston Public Library eCard